Privacy Policy & Data Handling

1. Core Practice Commitment & Zero Resale

At Saar Business Support Solution (“SAAR”), architectural and spatial design commissions depend upon absolute mutual trust and discretion. We treat all visitor submissions, space floor areas, budget expectations, and contact details with strict professional confidentiality.

We never sell, lease, monetize, or distribute your personal details or project briefs to third-party marketing brokers or lead generation aggregators.

2. Information We Collect

We collect only the information you voluntarily provide through our website’s Contact form and Guided Project Planner:

• Contact Coordinates: Your name, email address, telephone number, and preferred communication method.
• Project Spatial Details: Target city or locality, space typology (e.g. apartment, villa, corporate office), approximate area, and stage of execution.
• Self-Reported Preferences: Aesthetic style preferences, initial budget expectation frameworks, and target timelines.
• Custom Notes: Any specific spatial challenges or design aspirations you include in your submission.
• Technical Telemetry: Ephemeral server request headers (IP address, browser user-agent, timestamp) processed at the network edge for security and abuse prevention.

3. Purpose of Processing

Your details are used strictly for the following operational purposes:

• Screening project feasibility and studio capacity for your target location.
• Initiating direct correspondence via your chosen communication channel (email or telephone).
• Preparing for preliminary architectural and turnkey scope consultations.
• Preventing automated bot abuse and securing our communication infrastructure.

4. Infrastructure & Third-Party Service Providers

To provide a resilient, fast, and secure web application, we integrate trusted edge infrastructure partners:

• Cloudflare Pages (Cloudflare, Inc.): Hosts our pre-rendered static application assets and edge serverless Functions across global Anycast points of presence.
• Resend (Resend, Inc.): Functions as our secure transactional email relay, transmitting submitted briefs directly to our designated corporate inbox via encrypted TLS connections.
• Cloudflare Turnstile (Cloudflare, Inc.): An accessible, privacy-preserving bot detection challenge deployed on form submissions to protect against spam without tracking cross-site user behavior.

5. External Communication Channels (WhatsApp)

When utilizing optional direct WhatsApp shortcuts on our website, you initiate a communication session hosted by Meta Platforms, Inc. Communications on WhatsApp are subject to WhatsApp’s separate end-to-end encryption standards and privacy terms. SAAR does not export or share your phone number with unauthorized WhatsApp broadcast lists.

6. Data Storage & Retention

Submitted project briefs and enquiries are delivered directly to SAAR’s secure corporate inbox and provider delivery logs. We retain project records for the duration of the active consultation and subsequent architectural engagement, or as required for professional liability and architectural documentation. Inquiries that do not materialize into projects are pruned periodically from active email inboxes.

7. Cookie Policy & Privacy-Aware Analytics

This website strictly avoids third-party advertising tracking networks, behavioral remarketing pixels, session replay software, and cross-site fingerprinting tools.

To understand how visitors discover our architectural disciplines and interact with our Guided Project Planner, we deploy a privacy-focused integration of Google Analytics 4 (GA4). We operate GA4 under conservative, opt-in privacy principles:

• Opt-In Consent Requirement: Analytical tracking scripts and client cookies are not loaded until you explicitly click “Accept” on our consent banner.
• Categories of Interaction Measured: Aggregated page views, published service and project views, high-level planner step progression, plain-text brief copy/download actions, and server-accepted enquiry confirmations.
• Zero Personal Information (PII) Transmission: We strictly prohibit and sanitize personal information from entering analytics payloads. Your name, email, phone number, WhatsApp messages, room dimensions, budget numbers, and project notes are never transmitted to analytics servers.
• Separation from Inquiry Delivery: Your analytics consent choice has zero impact on your ability to submit an enquiry, use the project planner, or contact our studio.
• Data Retention & Provider Settings: Standard GA4 retention defaults (e.g., 2 or 14 months) apply to pseudonymized identifiers once configured on the production property. Confirmed account-level retention settings will be finalized prior to public launch.

8. Privacy Inquiries & Data Rights

You may request a review, update, or deletion of your submitted consultation details at any time by contacting our studio administration: